Support
At BaseBuilders, support is always Free
We're here to help
If you encounter any issues or have questions regarding our services, please don't hesitate to reach out to our dedicated support team. You can email us directly at support@basebuilders.com.
When emailing, please provide the following details:
1. Your full name and contact information.
2. A brief description of the issue or question.
3. Any relevant screenshots or documents.
Our team is committed to providing timely and efficient support. You can expect a response within 24 hours on business days.Schedule a Zoom call
Need to troubleshoot something? Schedule a Zoom call with us. Follow the link and select an open time slot so that we can give you over-the-shoulder support.
Call us at +1 (775) 852-3000
Computers are great, but sometimes talking to a real person is better. We are located in Reno, Nevada, USA (Pacific Time). If calling outside our office hours, please leave a message and we will get back to you as soon as possible.
Knowledge base
Browse our knowledge base for answers to common questions, user guides, and more.