Frequently Asked Questions

Have questions about the Base Builders’ Software? Browse through the frequently asked questions below to learn more about our team, software features, integrations, security, and more.

The Base Builders Team

Who are you guys anyway?

Base Builders, LLC was founded in 2002 by Doug Rawson, PE. Doug developed the application to manage his growing Electrical Engineering firm in the 1990s. In 2005, Doug sold the engineering firm to solely focus on Base Builders.

Where did this solution come from?

Founder Doug co-founded an electrical engineering practice back in 1995. Shortly after opening, he began searching for an affordable software solution that would allow the firm to track projects efficiently.

He couldn’t find a single affordable solution that was built for small to mid-sized firms, only expensive software designed for big 100+ firms. So Doug created the software himself. It was tweaked and refined for many years and only became commercially available in 2003.

Why should I partner with Base Builders?

We are solely focused on the AE industry and work hard to make you successful with our solution. If you don’t win, we don’t win.

The Base Builders’ Software

What exactly am I signing up for?

When you subscribe to Base Builders’ Software, you’re signing up for a fully hosted online project management solution that is going to save you time and money. You only pay for the number of active users you have at any given time, and there are no contracts.

What does your solution cost?

Far less than the billable time you will capture through your newly gained efficiencies. Check out our pricing section for more details.

What about my existing data and information?

Our team will work with you to gather your existing data and import it into the system. This enables you to hit the ground running and see immediate results.

Is my firm too small for such a solution?

Absolutely not! Our average client size is just over ten users (employees), and we have many solo practitioners.

Is my firm too large for you to handle?

No way! While the average firm size is in the low teens, we have clients with over 300 users. The real governing factor is, do you want to improve your efficiencies? The bigger you are, the higher your potential for gain.

Are there any long term contracts?

Nope! We work every day to earn your business. However, if you choose to pay for a year at a time, you will receive a healthy discount. The choice is up to you!

Features & Integrations

How much will I have to pay for training?

You don’t have to pay a penny. We have a host of online training videos and documentation. Beyond that, all of our support is FREE and unlimited—and done by a human.

What are the benefits of your product?

The number one benefit is time—your time. Our system streamlines your operations, helps your staff find answers quickly, and automates your billings. When put to work, Base Builders reduces your labor costs and puts dollars on your bottom line.

What does the software integrate with?

Currently, we integrate with QuickBooks Online and QuickBooks Desktop (all versions).

Accessibility & SecuritY

Can I access your software from any location?

Yes, all of your architects, engineers, project managers, field techs, and drafters can access from any location. All they need is a computer or tablet and an internet connection.

Is my data secure?

Yes. We use some of the industries most stringent protocols to ensure that your data is safe and secure. Our security is backed by the rigorous systems built by Amazon Web Services, who host data for countless online applications.

What billing formats can your invoicing handle?

We know that every engineer and architect has their favorite way of structuring their contracts so we have created 3 billing formats; Fixed Fee (lump sum), Hourly and Cost Plus. You can even bill each phase of a project under a different format. You can also invoice for your reimbursable expenses and pass through sub-consultant billings.

Don’t See Your Question?

We’re happy to help! Fill out the form on this page and ask away. Someone from our team will get back to you within 2 business days.