“Keeping Client Promises” = CRM in the AE Industry (even for small firms)!

“Having a sure fire way to track and keep client promises” is my favorite way of describing the need for a CRM (client relationship management) system.  I know that the topic of CRM has been beaten into the ground — with much of my 25 year career in this industry having been spent selling CRM […]

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3 types of knowledge AE firms need to manage — and 3 reasons why!

Managing knowledge. Document management. Intellectual property management.  All of these phrases are “buzz” words in the AE industry.  It is a hot topic right now because being able to use your project documentation and historical data is critical.  No matter what you refer to it as…being able to collect and store information about your firm, […]

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Project Time: You’re selling your time right?

In this Blog Series “Breaking Down Praesto AE: A Business/Project Management Software Solution for the Small AE Firm”, I will be dissecting the software by each major area.  The articles include information about the system itself but also thoughts on how each component can help your firm improve productivity and increase profitability based on the […]

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ACEC Roundtable: Hiring/Retainment Ideas for Small AE Firms

My favorite part of my job is attending industry conferences!  I’ve always felt is important to keep a pulse on the industry so that we know what issues/challenges our customers are facing.  Education sessions at conferences and tradeshows are definitely worthwhile but roundtables with open yet structured conversations are invaluable. The American Council of Engineering […]

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Project Management Software that is “almost as fun as a video game”!

We just received one of the greatest compliments about our business/project management software – ever!  “It’s almost as fun as a video game!”  And really, why shouldn’t it be? One of the things that I hear most often from the small architecture/engineering firms that I work with is that they need their project management system […]

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Small AE firms tell us what they need in a Project Management system! Can you relate?

This past fall we surveyed our Praesto AE Business/Project Management System clients to find out what they love about the program and I want to share the results with you so can see what is important to these companies. The respondents were from all flavors of architectural/engineering firms that range in size from the sole […]

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“Measure What Matters”: Client Feedback in the AEC Industry

I’ve just returned from the PSMJ A/E/C Industry Summit – it was an education filled two days with sessions covering all aspects of business management in the industry.   One of my favorite sessions was regarding measuring client satisfaction led by Mike Phillips, AIA, IIDA the President and Founder of Phillips Architecture and the Client Feedback […]

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